Privacy Policy
This Privacy Policy explains how Davids Computer Repairs may collect, use and protect personal information when you contact the business, request a booking, use this website, or engage computer repair and support services.
This page is a general website and small-business service privacy notice for the current clone and should be reviewed before production launch if you want formal legal sign-off.
Information collected
- Your name, phone number, email address and suburb when you contact or book a service.
- Information you provide about your device, fault, software, network, or service request.
- Basic website data such as browser, device, pages viewed, and referral information through analytics or hosting tools.
- Any information you choose to provide in forms, emails, text messages, or phone calls.
How information may be used
- To respond to enquiries, quotations, bookings and support requests.
- To diagnose faults, provide on-site or remote services, and communicate about job progress.
- To issue invoices, maintain service records and improve customer support.
- To protect the website, business systems and customers from fraud, misuse or security threats.
Device access and customer data
When repair work is performed, access to files, accounts, settings or hardware may be necessary in order to diagnose and resolve the reported issue. Davids Computer Repairs aims to access only what is reasonably required to perform the work requested. Customers should remove or securely store highly sensitive material where practical before service.
Backups
Customers remain responsible for maintaining current backups of important data unless a backup service has been specifically requested and confirmed. While care is taken during repair work, data loss can occur because of existing faults, drive failure, malware, software corruption, or unsuccessful repairs.
Disclosure to third parties
Personal information is not sold. Information may be shared with trusted service providers only where reasonably necessary for hosting, forms, email delivery, payments, warranty handling, parts supply, diagnostics, or legal compliance.
Cookies, analytics and external services
This website may use cookies, analytics tools, embedded media, reviews, maps, or social links supplied by third parties. Those services may collect technical usage data according to their own privacy policies.
Storage and security
Reasonable steps are taken to protect information from misuse, interference, loss, unauthorised access, modification or disclosure. No method of online storage or transmission is guaranteed to be completely secure.
Access and corrections
You may request access to personal information held about you, or request corrections if it is inaccurate or out of date, by using the contact details on this website.
Contact
For privacy-related enquiries, contact Davids Computer Repairs by phone on 0438 921 478 or by email at david@davidscomputerrepairs.biz.
